training Virtual sales calls with impact

After completing this training training you will be able to:

• present yourself in the best possible way from behind the screen;
• communicate your message online, as if you were physically present in a conversation;
• deal with and prevent distractions while working online;
• give a powerful online presentation or conduct an online sales meeting;
• make a good first impression;
• use tools to create online interaction;
• use your verbal and non-verbal communication online in the right way;
• keep the participant's attention online;
• create engagement via a screen;
• master the do's and don'ts for an online sales meeting in the role of conversation host and salesperson.

Target group

You will (soon) be conducting online sales conversations with customers. You want to know how to present yourself in the best possible way and how to communicate as well as possible from behind your screen. You want to get the best return from professionally conducted, personal video sales conversations.

In a face-to-face conversation, you use your communication skills effortlessly. You want to expand your communication and presentation skills and learn to use them in a different way, so that you can make contact with your customer in the same comfortable way in a video sales conversation.

Daily schedule and times

This training takes 4 hours.

Curriculum

The training Virtual sales calls with impactprogramme handles the following topics:

Professional preparation

• Audio and video

Etiquette

• Basic rules for video calling
• Conversation techniques for online sales calls

Translate your message to webcam

• Body language, posture and voice
• Word choice and word patterns
• Visual language and humour
• Professionalism: formal or informal?
• Influencing and persuading

Dynamic processes

• Sluggish attention
• Dealing with resistance
• Interaction and feedback

Your effectiveness as a conversation host/salesperson

• Your preparation and the agenda
• Use your personal style
• Etiquette, your verbal and non-verbal communication
• Engage and vary
• Close

Practise!

Conclusions and concrete actions for your future

Virtual classroom

The train2work Virtual sales calls with impact training course consists of an online meeting that takes 4 hours, via Microsoft Teams. You will meet the trainer and the other participants in this online environment.

How to participate

You’ll need:

• a laptop or PC with a webcam and a microphone;
• a good internet connection;
• a quiet learning environment.

If you register, you will receive an invitation with login details a few days before the training.

Homework

You will receive a homework assignment in advance: you will prepare an online interview in advance.

Interactive and practical

The training starts with a 1-hour interactive introduction. After this session, during a break, you will put "the finishing touches" on your online presentation. After this, you will give your presentation to the group. You will receive feedback from the group and the trainer.

The trainer provides an engaging meeting. You discuss the theory together, share knowledge and experiences, practice, experiment, give and receive feedback.

The language of instruction is English.

Small group, lots of attention

The group consists of a maximum of 6 participants. There is room to brainstorm and exchange experiences about situations from your own work.

What is the STAP budget?

As a working person or a job seeker, you have the opportunity to take a training course on a government grant of 1,000 euros. You will receive this amount from the UWV (body implementing the employee insurance schemes) to cover your costs of the training course. You do not need to pay anything in advance. You do, however, have to take your training with a STAP course provider. train2work is one of the STAP course providers.

All training courses of train2work are eligible for this STAP budget.

What requirements apply to receive the STAP budget?

UWV has obviously drawn up rules. These requirements are relevant to you as a participant.

• You must be between the age of 18 and retirement age.
• You must have a Dutch health insurance.
• You have not received the STAP budget this year.
• At the time of your application, you do not receive any other subsidies for education. (Such as a teacher's subsidy or study grant).
• After approval of your application, you must start your training course within 3 months.

How do you sign up for a course with your STAP budget?

1. Sign up for the preferred training course on this website. You must state on your registration form that you will be using your STAP budget. Of course you can also call us to organise your registration.
   
   This registration is risk-free, you are not tied to anything. If you do not receive the subsidy (e.g. because the subsidy funds have run out), we will automatically delete your registration without charge.


2. You will receive an email from us with your proof of the STAP registration.
3. Now go to the STAP portal.
4. Log in with your DigiID.
5. Select your training course.
6. Please fill in your details. Also upload here the proof of registration that you received from us. Your application will then be verified. You will now see the status of your application.
7. You will receive a confirmation from the UWV when your application has been approved.
8. We will receive this confirmation as well. This definitely guarantees your place in the training course.

Learn more with the STAP budget

Investment

This training Virtual sales calls with impact costs 380,- excluding VAT 459,80 including VAT.

VAT

Show all prices: excl. btwincl. btw

Payment method

You will receive an invoice no later than 2 weeks before the start of this training.

Subsidies

As an employer or employee you can benefit from subsidies and tax advantages.

Request a quote for your employer

Course planning - location Rijswijk

28 augustus 2023, Online 17 oktober 2023, Online 7 december 2023, Online
Direct inschrijven
Offerte aanvragen

About registering

You can register directly for this training Virtual sales calls with impact. You will receive a confirmation by e-mail. 10 days before the training you will receive our invitation with more information about your participation.

You are most welcome on our location Lange Kleiweg 14 in Rijswijk, right next to Rijswijk station.